Q: What does the website migration service entail? Will my site be secure?
A: The web site migration service that our company is offering is free of charge (to a certain extent). We’ll migrate your website(s) to our topflight cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost information and unwanted network downtime. This is why we’ll perform all that for you for free!We’ve got highly knowledgeable administrators whose only task is to ensure that your website works precisely as it did on your former web hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based on well–known scripts like WordPress and Joomla™.
Q: Web site migration sounds like a lot of work. How long can it take?
A: While we can’t give you an exact ETA, because there are plenty of factors, among them the size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our best to migrate your website within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: My privacy is crucial to me. What data do you need to have?
A: We don’t request any sensitive data. We’ll require, however, the login information for your current web hosting account along with the name of the web site that you would like to transfer.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be unavailable?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the migration is completed, we’ll make certain that everything is functioning properly and that the integrity of your content is not affected prior to notifying you that the transfer is completed. Then we will instruct you how to transfer the domain name to your hosting account with us and how to edit the DNS settings.
Q: Will my old hosting provider need to do anything?
A: While we migrate your web content, your hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: Yep. We support all common Linux–powered web hosting platforms. We do not support Windows–driven web hosting platforms, as we don’t provide Windows hosting services ourselves.In addition, we don’t support proprietary web site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.