Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Guarantee

  • Our team of professionals will try their best to reply to your assistance tickets in less than 1 hour. If, however, the situation you have experienced demands the assistance of the Administrators’ =Department,= we’ll forward the ticket to the administrator on shift and will post a note to let you know.

  • Top quality support service

  • Qualified Tech Support Service

  • We’ll be on line for you 24x7 to provide you with guidance and technical support as well as to aid you with any difficulty that you may stumble upon as you are administering your virtual server. We’ll help you with all installed in advance apps, such as your OS, server management panel (with regards to the VPS type) and the Site Control Panel produced solely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Site Control Panel that is included as a gift with the virtual server, you will find an informational Help section, incorporating all you should learn about managing your web pages and software packages. We have added a range of how–to articles and reviews and video courses that demonstrate the basic web site maintenance duties in an understandable manner.