1 hour ticket response
We are committed to offering a prompt and accurate answer to every technical support ticket posted by a user. Our capable client service team members will examine your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, the average response time has proven to be 20 minutes.
A Top–Quality Client Care Service
We have a team of web hosting support techs who are prepared to answer all your inquiries whenever you require help. The majority of our support staff members have many years of experience in the cloud hosting industry, which suggests that you can always depend on rapid and appropriate answers to your inquiries.
An Intuitive Help Section
Incorporated into the Site Control Panel is an intuitive Help section, which includes a variety of sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and web site administration articles, check out the how–to video tutorials or explore our F.A.Q. section.