A User–Friendly Help Center
In the Site Control Panel you’ll find a comprehensive Help section featuring tons of help articles and regularly asked questions. They are answered by our support team of experienced techs. Just type in your question and our smart platform will give you the most appropriate answer.
Instructional Video Clips
We have compiled a selection of how–to video tutorials that detailedly illustrate how you can troubleshoot a typical issue associated with your cloud hosting account. You’ll find the tutorial videos in the Help Center.
A One–Hour Response Guarantee
With all our semi–dedicated servers, we offer a 24x7 customer care service with a 60–minute support ticket response guarantee. A team of accomplished technical support engineers will be online for you to attend to all the queries that you may have. During non–peak times, an answer will be offered within just 20 minutes.