Phone Support in Cloud Hosting
As we have live telephone support 14 hours every day, you have the option to call us and talk with one of our customer support agents to find out more about all of the cloud hosting that we provide and make sure that our servers meet the system requirements for your websites prior to purchasing anything. For your benefit, we now have phone numbers on three different continents so that you will be able to call the one closer to you - in the USA, Great Britain or Australia. If you are already a customer, you will be able to call us about general and billing matters, and even about some technical issues. In case the trouble is strictly technical or it can take longer time to analyze, you'll have to go through our ticketing system, which will enable both you and our tech support team to keep track of the information provided by either side.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hours a day as a part of the support services for each semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you may need to open a ticket in case you come across such an issue, still for all of the billing, general or minor technical issues you can always give us a call and we'll assist you right away in order to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you'll be able to find out if you can host your websites on our advanced cloud platform or you'll be able to get any other general information about our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia plus an international number, which means that you'll be able to call the one which is nearer to where you live.